{"id":134,"date":"2024-12-15T13:35:16","date_gmt":"2024-12-15T19:35:16","guid":{"rendered":"https:\/\/www.commuterconnections.org\/?page_id=134"},"modified":"2025-07-22T16:16:47","modified_gmt":"2025-07-22T20:16:47","slug":"commutercash","status":"publish","type":"page","link":"https:\/\/www.commuterconnections.org\/programs-and-incentives\/commutercash\/","title":{"rendered":"CommuterCash Now Available for iOS and Android!"},"content":{"rendered":"[vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;#002c68&#8243; bg_image=&#8221;245&#8243; bg_position=&#8221;center center&#8221; background_image_loading=&#8221;default&#8221; bg_repeat=&#8221;no-repeat&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;100&#8243; 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row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221;][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/2&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][image_with_animation image_url=&#8221;1197&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221;][\/vc_column_inner][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/2&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_custom_heading text=&#8221;Introducing: CommuterCash!&#8221; font_container=&#8221;tag:h2|text_align:left|color:%23008257&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1741969794100{margin-bottom: 15px !important;}&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Meet CommuterCash, an all-new mobile app developed by Commuter Connections that helps you plan your commute to work and earn rewards for logging your trips.<\/p>\n<p>We know you\u2019ll love the streamlined, rewarding features of CommuterCash &#8211; download our free app today and get started![\/vc_column_text][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]<a href=\"https:\/\/apps.apple.com\/app\/apple-store\/id6670409781?pt=52336800&amp;ct=ccwebsite&amp;mt=8\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1367\" src=\"https:\/\/www.commuterconnections.org\/wp-content\/uploads\/download-app-store-1-300x89.webp\" alt=\"App Store download button\" width=\"200\" height=\"59\" srcset=\"https:\/\/www.commuterconnections.org\/wp-content\/uploads\/download-app-store-1-300x89.webp 300w, https:\/\/www.commuterconnections.org\/wp-content\/uploads\/download-app-store-1.webp 562w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><\/a> <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.mwcog.commutercash&amp;hl=en&amp;utm_source=cc&amp;utm_medium=website&amp;utm_campaign=cashpage\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1368\" src=\"https:\/\/www.commuterconnections.org\/wp-content\/uploads\/download-play-store-1-300x89.webp\" alt=\"\" width=\"200\" height=\"59\" srcset=\"https:\/\/www.commuterconnections.org\/wp-content\/uploads\/download-play-store-1-300x89.webp 300w, https:\/\/www.commuterconnections.org\/wp-content\/uploads\/download-play-store-1.webp 565w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><\/a>[\/vc_column_text][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Jump to: <a href=\"#Get-Started\">Get Started<\/a> | <a href=\"#About-CommuterCash\">About CommuterCash<\/a> | <a href=\"#Tutorial-Videos\">Tutorial Videos<\/a> |\u00a0<a href=\"#FAQ\">FAQ<\/a> | <a href=\"#Launch-Updates\">Updates<\/a>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; equal_height=&#8221;yes&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;0&#8243; constrain_group_1=&#8221;yes&#8221; bottom_padding=&#8221;0&#8243; top_padding_tablet=&#8221;25&#8243; constrain_group_3=&#8221;yes&#8221; bottom_padding_tablet=&#8221;25&#8243; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_row_inner column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221;][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_custom_heading text=&#8221;What Is CommuterCash?&#8221; font_container=&#8221;tag:h2|text_align:left|color:%23008257&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1736176651574{margin-bottom: 15px !important;}&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b6efd23 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b6efd23\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cc9fb40\" data-id=\"cc9fb40\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-4c13b86 elementor-widget elementor-widget-text-editor\" data-id=\"4c13b86\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p>CommuterCash is a free app that helps you find optimal commuting options and earn cash and other rewards while you commute! Use the app to find carpool, vanpool, transit, biking, and multimodal travel options. Log your commute trips in CommuterCash and earn points that can be redeemed for cash, gift cards, or transportation credits.<\/p>\n<p>Commuters traveling into the Washington, DC area (<a href=\"https:\/\/www.mwcog.org\/about-us\/cog-and-our-region\/local-governments\/\" target=\"_blank\" rel=\"noopener\">shaded area of this map<\/a>) or <a class=\"gtm-click\" href=\"https:\/\/mdot.maryland.gov\/incenTrip\" target=\"_blank\" rel=\"noopener\" aria-label=\"Opens in new tab\">anywhere within Maryland<\/a> can earn up to $10 after completing 20 trips \u2013 or save your points to earn higher tier rewards, up to $90 in value. Rinse and repeat. It\u2019s that simple! Up to $600 can be earned per calendar year.<\/p>\n<p>Read the <strong><a href=\"https:\/\/www.commuterconnections.org\/programs-and-incentives\/commutercash\/guidelines\/\">CommuterCash Program Guidelines<\/a><\/strong> for more details.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;50&#8243; bottom_padding=&#8221;0&#8243; top_padding_tablet=&#8221;25&#8243; bottom_padding_tablet=&#8221;0&#8243; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; 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shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_row_inner column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221;][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_custom_heading text=&#8221;Get Started in 3 Easy Steps&#8221; font_container=&#8221;tag:h2|text_align:left|color:%23008257&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1742086612590{margin-bottom: 15px !important;}&#8221; el_id=&#8221;Get-Started&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Watch our quick <strong><a href=\"https:\/\/youtube.com\/shorts\/MiZ1_yQqh1U?si=8nZI7CGyDHVWUFbZ\" target=\"_blank\" rel=\"noopener\">Getting Started<\/a><\/strong> video!<\/p>\n<p>1.\u00a0<strong> Download the free CommuterCash app from the <a href=\"https:\/\/apps.apple.com\/us\/app\/commutercash\/id6670409781?pt=52336800&amp;ct=ccwebsite&amp;mt=8\" target=\"_blank\" rel=\"noopener\">Apple Store<\/a> or <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.mwcog.commutercash&amp;hl=en&amp;utm_source=cc&amp;utm_medium=website&amp;utm_campaign=cashpage\" target=\"_blank\" rel=\"noopener\">Google Play<\/a>.<\/strong><\/p>\n<p>2.\u00a0\u00a0<strong>Log in with your Commuter Connections username and password.<\/strong><\/p>\n<ul>\n<li>Don&#8217;t have a free Commuter Connections account yet? Click the &#8220;Create Account&#8221; button on the CommuterCash login screen, create your account, and use your new username and password to log into the app.<\/li>\n<li>If you previously used our incenTrip app, use your same login information for CommuterCash. <em>(The Commuter Connections and MDOT Rewards Programs in incenTrip were retired on December 31, 2024)<\/em><\/li>\n<li>Forgot your login details? Contact us at 1-800-745-RIDE (7433) or <a href=\"mailto:ridematching@mwcog.org\" target=\"_blank\" rel=\"noopener\">ridematching@mwcog.org<\/a> to reset or reactivate your account.<\/li>\n<\/ul>\n<p>3.\u00a0\u00a0<strong>Start logging trips and earning rewards!\u00a0<\/strong>Allow background and motion and fitness tracking (set to Location settings to Always Allow and Precise Location is on) in order to verify your trips.<\/p>\n<ul>\n<li>You&#8217;ll know your trip is eligible for points when all 3 check marks on the Log Trip screen are green, showing you&#8217;ve enabled location tracking, are commuting during the peak morning or afternoon window, and your trip is to or from your work address.<\/li>\n<\/ul>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;0&#8243; bottom_padding=&#8221;25&#8243; top_padding_tablet=&#8221;0&#8243; bottom_padding_tablet=&#8221;25&#8243; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_row_inner column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221;][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_custom_heading text=&#8221;How can CommuterCash help improve my commute?&#8221; font_container=&#8221;tag:h2|text_align:left|color:%23008257&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1742086634740{margin-bottom: 15px !important;}&#8221; el_id=&#8221;About-CommuterCash&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]CommuterCash is a comprehensive trip explorer that utilizes sophisticated technology to help commuters in the Washington, DC megaregion (which includes Maryland, Washington, DC, and northern\/central Virginia). CommuterCash provides four distinct services to commuters:<\/p>\n<p>1.\u00a0\u00a0<strong>Earn Cash for a Smart Commute.<\/strong> Each commute trip that is tracked and logged with CommuterCash will earn you points. You\u2019ll earn more points for trips that help reduce congestion and improve air quality \u2013 such as carpooling, taking transit, or biking. The points you earn can be accumulated and redeemed for $10, $25, or $50 in cash (via PayPal or Venmo), Visa gift cards, <a class=\"gtm-click\" href=\"https:\/\/www.commuterconnections.org\/wp-content\/uploads\/benefit-claim-form-OFFICIAL-TRAVEL.pdf\" target=\"_blank\" rel=\"noopener\" aria-label=\"Opens in new tab\">WMATA SmarTrip credits<\/a>, Capital Bikeshare credits and memberships, or Virginia E-ZPass Credits. \u00a0It\u2019s basically like your standard credit card points program \u2013 except you don\u2019t have to buy anything to earn rewards!<\/p>\n<p>2.\u00a0\u00a0<strong>Identify Multimodal Commute Options.<\/strong>\u00a0Plan your trips with the best travel mode, departure time, and route that save time, cost, and fuel. Suggestions are based on traffic prediction and real-time data feeds.<\/p>\n<p>3.\u00a0\u00a0<strong>Avoid Traffic Delays.<\/strong> Utilizing sophisticated technology that can predict traffic jams, CommuterCash will advise smart routing to drivers. CommuterCash can help you avoid day-to-day congestion and traffic jams caused by traffic accidents, work zones, special events, and adverse weather conditions. You\u2019ll receive alerts and alternative travel options in response to unusual incidents.<\/p>\n<p>4.\u00a0\u00a0<strong>Monitor Your Impact.<\/strong> Ever wonder about the environmental impact of your commute? CommuterCash helps you track and understand your emissions from driving and even has personalized tips to help you become a better eco-driver based on your driving habits. If you don\u2019t drive, CommuterCash shows you how much you\u2019ve earned in estimated fuel savings and how much pollution you\u2019ve avoided generating.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;0&#8243; bottom_padding=&#8221;25&#8243; top_padding_tablet=&#8221;0&#8243; bottom_padding_tablet=&#8221;25&#8243; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_row_inner column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221;][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_custom_heading text=&#8221;Tutorial Videos&#8221; font_container=&#8221;tag:h2|text_align:left|color:%23008257&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1742294865020{margin-bottom: 15px !important;}&#8221; el_id=&#8221;Tutorial-Videos&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]<a href=\"https:\/\/youtube.com\/shorts\/MiZ1_yQqh1U?si=o4t03vsnDAw_nAKq\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-1385\" src=\"https:\/\/www.commuterconnections.org\/wp-content\/uploads\/GettingStartedTutorial-240x300.png\" alt=\"\" width=\"120\" height=\"150\" srcset=\"https:\/\/www.commuterconnections.org\/wp-content\/uploads\/GettingStartedTutorial-240x300.png 240w, https:\/\/www.commuterconnections.org\/wp-content\/uploads\/GettingStartedTutorial-819x1024.png 819w, https:\/\/www.commuterconnections.org\/wp-content\/uploads\/GettingStartedTutorial-768x960.png 768w, https:\/\/www.commuterconnections.org\/wp-content\/uploads\/GettingStartedTutorial.png 1080w\" sizes=\"auto, (max-width: 120px) 100vw, 120px\" \/><\/a><a href=\"https:\/\/youtube.com\/shorts\/MiZ1_yQqh1U?si=o4t03vsnDAw_nAKq\" target=\"_blank\" rel=\"noopener\">Getting Started with CommuterCash<\/a> &#8211; all the basics you need to know to set up your account and log trips!<\/p>\n<p><a href=\"https:\/\/www.youtube.com\/shorts\/Sj8WNT1_m-4\" target=\"_blank\" rel=\"noopener\">Logging Trips<\/a> &#8211; how to use CommuterCash to log trips that earn points towards your rewards.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;0&#8243; bottom_padding=&#8221;100&#8243; top_padding_tablet=&#8221;0&#8243; bottom_padding_tablet=&#8221;50&#8243; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_row_inner column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bottom_padding=&#8221;0&#8243; bottom_padding_tablet=&#8221;0&#8243; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221;][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_custom_heading text=&#8221;FAQ&#8221; font_container=&#8221;tag:h2|text_align:left|color:%23008257&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1742086717139{margin-bottom: 15px !important;}&#8221; el_id=&#8221;FAQ&#8221;][\/vc_column_inner][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Check out our most Frequently Asked Questions below and review our full <strong><a href=\"https:\/\/www.commuterconnections.org\/programs-and-incentives\/commutercash\/guidelines\/\">CommuterCash Program Guidelines<\/a><\/strong>.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][toggles style=&#8221;minimal&#8221; accordion=&#8221;true&#8221; accordion_starting_functionality=&#8221;closed&#8221;][toggle color=&#8221;Extra-Color-3&#8243; heading_tag=&#8221;h3&#8243; heading_tag_functionality=&#8221;change_html_tag&#8221; title=&#8221;What types of trips are eligible for rewards?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<p class=\"p1\">Commute trips going to work from home (or vice versa) are eligible. Trips must occur on weekdays (Monday \u2013 Friday) during the morning peak commute times (6:30am \u2013 9:30am) or during the afternoon peak commute times (4:00pm \u2013 7:00pm). Only one morning and one evening trip will earn points per day.<\/p>\n[\/vc_column_text][\/toggle][toggle color=&#8221;Extra-Color-3&#8243; heading_tag=&#8221;h3&#8243; heading_tag_functionality=&#8221;change_html_tag&#8221; title=&#8221;How are point values assigned to my commute trips?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<p class=\"p1\">You may find your commute trips award anywhere between 10 to 100 points. The program exists to help users find alternative commuting options to driving alone, so you\u2019ll likely find higher point values associated with modes such as ridesharing, transit, or biking\/walking as opposed to lower point values awarded for driving alone.<\/p>\n<p class=\"p1\">Point values may change over time to reflect your commuting patterns. If you\u2019ve demonstrated superior commute savviness, the app may make it more challenging for you to earn points. Take pride in knowing that you\u2019ve accomplished what few in the region are capable of doing: Finding a smart, sustainable commute!<\/p>\n<p>Read the full <a href=\"https:\/\/www.commuterconnections.org\/programs-and-incentives\/commutercash\/guidelines\/\" rel=\"\">CommuterCash Program Guidelines<\/a>.[\/vc_column_text][\/toggle][toggle color=&#8221;Extra-Color-3&#8243; heading_tag=&#8221;h3&#8243; heading_tag_functionality=&#8221;change_html_tag&#8221; title=&#8221;What rewards can I earn with CommuterCash?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<p class=\"p1\">We&#8217;re so glad you asked! Here is our current rewards structure:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-1470\" src=\"https:\/\/www.commuterconnections.org\/wp-content\/uploads\/CommuterCash_Rewards_Table_062025-300x277.png\" alt=\"\" width=\"300\" height=\"277\" srcset=\"https:\/\/www.commuterconnections.org\/wp-content\/uploads\/CommuterCash_Rewards_Table_062025-300x277.png 300w, https:\/\/www.commuterconnections.org\/wp-content\/uploads\/CommuterCash_Rewards_Table_062025-768x709.png 768w, https:\/\/www.commuterconnections.org\/wp-content\/uploads\/CommuterCash_Rewards_Table_062025.png 849w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>[\/vc_column_text][\/toggle][toggle color=&#8221;Extra-Color-3&#8243; heading_tag=&#8221;h3&#8243; heading_tag_functionality=&#8221;change_html_tag&#8221; title=&#8221;Why do I need to allow location tracking?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<p class=\"p1\">In order to provide financial rewards through this program, the CommuterCash app must be able to verify participant trips. Select the \u201cAlways\u201d Location setting, ensure that &#8220;Precise Location&#8221; is on. The Motion &amp; Fitness setting must also be selected on in order to verify walking and biking.<\/p>\n<p class=\"p1\">These background location options provide the necessary verification &#8211; only during the trip logging &#8211; while still allowing participants to conduct other tasks on their mobile devices. Data collection stops as soon as the trip is ended either by entering the destination\u2019s geofence or manually ending the trip.<\/p>\n[\/vc_column_text][\/toggle][toggle color=&#8221;Extra-Color-3&#8243; heading_tag=&#8221;h3&#8243; heading_tag_functionality=&#8221;change_html_tag&#8221; title=&#8221;Why do I see a leaderboard in my app?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<p class=\"p1\">The goDMV Commuter Competition is happening March 3 &#8211; May 31, 2025! If you are commuting to an employer in the DC Metro area (Washington, DC, and certain parts of Maryland and Virginia &#8211; the <a href=\"https:\/\/www.mwcog.org\/about-us\/cog-and-our-region\/local-governments\/\" target=\"_blank\" rel=\"noopener\">shaded area of this map<\/a>), the trips you log in the app automatically count towards the leaderboards and monthly bonuses and prize drawings.<\/p>\n<p class=\"p1\">The leaderboards will be removed from the app on June 15, 2025, but you can learn more about the competition here: <a href=\"https:\/\/www.commuterconnections.org\/programs-and-incentives\/godmv-commuter-competion\/\">goDMV Commuter Competition.<\/a><\/p>\n<p class=\"p1\">See how the trips you log can earn points for goDMV and your personal CommuterCash rewards balance by visiting our <a href=\"https:\/\/www.commuterconnections.org\/wp-content\/uploads\/CommuterCash_GuideToEarningPoints_030525.pdf\">Quick Guide to Earning Points.<\/a><\/p>\n[\/vc_column_text][\/toggle][toggle color=&#8221;Extra-Color-3&#8243; heading_tag=&#8221;h3&#8243; heading_tag_functionality=&#8221;change_html_tag&#8221; title=&#8221;If I\u2019m unemployed, can I still earn points?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<p class=\"p1\">No. The CommuterCash app is designed to help reduce peak period congestion during the morning and evening rush hours.<\/p>\n[\/vc_column_text][\/toggle][toggle color=&#8221;Extra-Color-3&#8243; heading_tag=&#8221;h3&#8243; heading_tag_functionality=&#8221;change_html_tag&#8221; title=&#8221;Can I earn points for telecommuting?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<p class=\"p1\">No. Only work commutes to a physical location within the peak commuting time frames are eligible for points.<\/p>\n[\/vc_column_text][\/toggle][toggle color=&#8221;Extra-Color-3&#8243; heading_tag=&#8221;h3&#8243; heading_tag_functionality=&#8221;change_html_tag&#8221; title=&#8221;Can I log a trip and earn points using an Electric Scooter?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<p class=\"p1\">Yes. While not specifically identified as a mode of travel within CommuterCash, scooter trips are recognized and categorized as bike trips within the application.<\/p>\n[\/vc_column_text][\/toggle][toggle color=&#8221;Extra-Color-3&#8243; heading_tag=&#8221;h3&#8243; heading_tag_functionality=&#8221;change_html_tag&#8221; title=&#8221;Can I save multiple work locations in the app?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]Currently, the CommuterCash app is only able to accommodate one work and one home address at a time. If you have multiple worksites, you could consider this approach:<\/p>\n<ol>\n<li>Change your work location in your account &#8211; log into your account at <a href=\"https:\/\/linkprotect.cudasvc.com\/url?a=http%3a%2f%2fwww.commuterconnections.org&amp;c=E,1,Z_O5pUvtOnehJJ2rHnYFaB2pmX1gfIF95Xh7jCfhZjdiiydPqIIGklUPiX3CJycYSWgqU3d-j6QAhlon87ZOcbD7eSYhcEloHyLcHi_qPfA,&amp;typo=1\">www.commuterconnections.org<\/a>, click EDIT PROFILE, and change your work address. Please do this at least an hour prior to starting a commute trip to allow the app to update (you may need to tap the Reload Account button on the app or log out and back in to see the address reflected correctly).\n<ul>\n<li>If all three eligibility checkmarks are green on your Log Trip screen, you should expect to receive points for that commute trip in your personal CommuterCash balance.<\/li>\n<\/ul>\n<\/li>\n<li>If you are participating in the <a href=\"http:\/\/www.godmv.org\">goDMV Commuter Competition<\/a>, you may leave your CommuterCash account set to the work address you report to most frequently, and for the other(s), use the \u201cEnter New Address\u201d button in the \u201cWhere you are going?\u201d section of the Log Trip page. This trip should still track and end by geolocation when you reach the destination (or hit End Trip if the trip doesn\u2019t automatically end).\n<ul>\n<li>The trips to\/from this work location not stored in the app will not award points in your personal CommuterCash balance currently, but<\/li>\n<li>These trips will earn a point each towards your goDMV Commuter and Employer leaderboards and applicable monthly bonuses and prize drawings.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<ol>\n<li style=\"list-style-type: none;\"><\/li>\n<\/ol>\n[\/vc_column_text][\/toggle][toggle color=&#8221;Extra-Color-3&#8243; heading_tag=&#8221;h3&#8243; heading_tag_functionality=&#8221;change_html_tag&#8221; title=&#8221;I need to stop somewhere between work and home &#8211; how do I log that trip?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]In the Log Trip menu, tap the &#8220;Enter New Address&#8221; button and enter the address for your destination. As long as your trip meets the eligibility criteria (start the trip at your registered work location during the peak commuting window, and allow background tracking &#8211; look for the 3 green check marks!) you should be awarded points.[\/vc_column_text][\/toggle][toggle color=&#8221;Extra-Color-3&#8243; heading_tag=&#8221;h3&#8243; heading_tag_functionality=&#8221;change_html_tag&#8221; title=&#8221;What happens if I forget to log a trip?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]If you forget to log your trip, you cannot currently log the trip manually for points.<\/p>\n<p>If you forget to start logging your trip to work and press the Start Trip button along the way, you may still earn points if your trip ends at your work address and you meet the points eligibility criteria.<\/p>\n<p>If you forget to start logging your trip from work and push the Start Trip button after you&#8217;ve exited the geofence for your work address, the trip will be logged as a &#8220;Regular Trip&#8221; and not awarded points as a commute trip.[\/vc_column_text][\/toggle][toggle color=&#8221;Extra-Color-3&#8243; heading_tag=&#8221;h3&#8243; heading_tag_functionality=&#8221;change_html_tag&#8221; title=&#8221;Why didn&#8217;t I earn points for my trip?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]The main reasons why you did not earn points for a trip that was logged in the app include:<\/p>\n<ul>\n<li>All 3 points eligibility criteria were not met<\/li>\n<li>You have already met the limit of earning points for 2 commute trips per day<\/li>\n<\/ul>\n<p>Please make sure your app settings are correctly allowing location tracking and ensure your work address is correct.<\/p>\n<p>If you believe your trips are not being recognized accurately after confirming all of the above information is correct in your account, please email a description of the problem and a screenshot of your Trip History screen to <a href=\"mailto:support@commutercash.org\">support@commutercash.org<\/a>.[\/vc_column_text][\/toggle][toggle color=&#8221;Extra-Color-3&#8243; heading_tag=&#8221;h3&#8243; heading_tag_functionality=&#8221;change_html_tag&#8221; title=&#8221;I previously used the incenTrip app &#8211; what happened to my account?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<p class=\"p1\">All incenTrip accounts and rewards points were migrated to the new CommuterCash system in December 2024. Please use your incenTrip username and password to log into the CommuterCash app (contact <a href=\"mailto:ridematching@mwcog.org\">ridematching@mwcog.org<\/a> if you need help accessing your account).<\/p>\n<p class=\"p1\"><strong>Commute trips logged in incenTrip no longer contribute to the Commuter Connections or MDOT rewards programs &#8211; please make sure you are using CommuterCash to log your trips for rewards!<\/strong><\/p>\n[\/vc_column_text][\/toggle][toggle color=&#8221;Extra-Color-3&#8243; heading_tag=&#8221;h3&#8243; heading_tag_functionality=&#8221;change_html_tag&#8221; title=&#8221;It\u2019s been over 45 days since I redeemed points for a reward. What do I do?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<p class=\"p1\">Send an email to\u00a0<a href=\"mailto:ridematching@mwcog.org\"><span class=\"s1\">ridematching@mwcog.org<\/span><\/a>. Please identify the email address associated with your account, the type of reward you requested, and the date you requested the reward.<\/p>\n[\/vc_column_text][\/toggle][toggle color=&#8221;Extra-Color-3&#8243; heading_tag=&#8221;h3&#8243; heading_tag_functionality=&#8221;change_html_tag&#8221; title=&#8221;What other benefits are available to me after registering for CommuterCash?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<p class=\"p1\">Upon registering for CommuterCash, you will also be eligible to leverage other commuter benefit programs under the Commuter Connections umbrella program. Feel free to take advantage of our other services, such as <a href=\"https:\/\/www.commuterconnections.org\/guaranteed-ride-home\/\"><span class=\"s1\">Guaranteed Ride Home<\/span><\/a>, free\u00a0<a href=\"https:\/\/www.commuterconnections.org\/ridesharing\/\"><span class=\"s1\">ridematching<\/span><\/a>, and more!<\/p>\n[\/vc_column_text][\/toggle][toggle color=&#8221;Extra-Color-3&#8243; heading_tag=&#8221;h3&#8243; heading_tag_functionality=&#8221;change_html_tag&#8221; title=&#8221;Where can I find the Privacy Policy for CommuterCash?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<p class=\"p1\">The CommuterCash Privacy Policy is available on the <a href=\"https:\/\/www.commuterconnections.org\/programs-and-incentives\/commutercash\/guidelines\/\">Program Guidelines<\/a> webpage.<\/p>\n[\/vc_column_text][\/toggle][toggle color=&#8221;Extra-Color-3&#8243; heading_tag=&#8221;h3&#8243; heading_tag_functionality=&#8221;change_html_tag&#8221; title=&#8221;Who do I contact for any general questions related to CommuterCash?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<p class=\"p1\">Email us at\u00a0<a href=\"mailto:ridematching@mwcog.org\"><span class=\"s1\">ridematching@mwcog.org<\/span><\/a> or call us at 800-745-RIDE (7433).<\/p>\n[\/vc_column_text][\/toggle][\/toggles][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;0&#8243; bottom_padding=&#8221;100&#8243; top_padding_tablet=&#8221;0&#8243; bottom_padding_tablet=&#8221;50&#8243; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_row_inner column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bottom_padding=&#8221;0&#8243; bottom_padding_tablet=&#8221;0&#8243; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221;][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_custom_heading text=&#8221;CommuterCash Launch Updates&#8221; font_container=&#8221;tag:h2|text_align:left|color:%23008257&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1742148005243{margin-bottom: 15px !important;}&#8221; el_id=&#8221;Launch-Updates&#8221;][\/vc_column_inner][\/vc_row_inner][toggles style=&#8221;minimal&#8221; accordion=&#8221;true&#8221; accordion_starting_functionality=&#8221;closed&#8221;][toggle color=&#8221;Extra-Color-3&#8243; heading_tag=&#8221;h3&#8243; heading_tag_functionality=&#8221;change_html_tag&#8221; title=&#8221;June 2025&#8243;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<ul>\n<li>Added May challenge and Bike Bestie badges<\/li>\n<li>Updated goDMV leaderboard<\/li>\n<\/ul>\n[\/vc_column_text][\/toggle][toggle color=&#8221;Extra-Color-3&#8243; heading_tag=&#8221;h3&#8243; heading_tag_functionality=&#8221;change_html_tag&#8221; title=&#8221;May 2025&#8243;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<ul>\n<li>Added April goDMV badges<\/li>\n<li>Added Venmo and PayPal rewards<\/li>\n<\/ul>\n[\/vc_column_text][\/toggle][toggle color=&#8221;Extra-Color-3&#8243; heading_tag=&#8221;h3&#8243; heading_tag_functionality=&#8221;change_html_tag&#8221; title=&#8221;Week of April 21, 2025&#8243;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<ul>\n<li>Participants can edit rewards fulfillment details for each reward option.<\/li>\n<\/ul>\n[\/vc_column_text][\/toggle][toggle color=&#8221;Extra-Color-3&#8243; heading_tag=&#8221;h3&#8243; heading_tag_functionality=&#8221;change_html_tag&#8221; title=&#8221;Week of April 14, 2025&#8243;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<ul>\n<li>Reward history enhancement shows all rewards (with fulfillment status), badges, and compensation.<\/li>\n<\/ul>\n[\/vc_column_text][\/toggle][toggle color=&#8221;Extra-Color-3&#8243; heading_tag=&#8221;h3&#8243; heading_tag_functionality=&#8221;change_html_tag&#8221; title=&#8221;Week of April 7, 2025&#8243;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<ul>\n<li>Participants now have the ability to edit employer directly in the app.<\/li>\n<li>goDMV leaderboards now show actual ranking for individuals and teams.<\/li>\n<\/ul>\n[\/vc_column_text][\/toggle][toggle color=&#8221;Extra-Color-3&#8243; heading_tag=&#8221;h3&#8243; heading_tag_functionality=&#8221;change_html_tag&#8221; title=&#8221;Week of March 31, 2025&#8243;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<ul>\n<li>Added March bonus badge and Transit Trekker badge.<\/li>\n<li>Updated Rewards screen to show Capital Bikeshare rewards as an Annual Membership for Gold Tier, and account credits for Bronze and Silver Tiers.<\/li>\n<\/ul>\n[\/vc_column_text][\/toggle][toggle color=&#8221;Extra-Color-3&#8243; heading_tag=&#8221;h3&#8243; heading_tag_functionality=&#8221;change_html_tag&#8221; title=&#8221;Week of March 24, 2025&#8243;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<ul>\n<li>Ability to add new frequently visited destinations as saved buttons.<\/li>\n<\/ul>\n[\/vc_column_text][\/toggle][toggle color=&#8221;Extra-Color-3&#8243; heading_tag=&#8221;h3&#8243; heading_tag_functionality=&#8221;change_html_tag&#8221; title=&#8221;Week of March 17, 2025&#8243;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<ul>\n<li>Added 500-point welcome bonus<\/li>\n<\/ul>\n[\/vc_column_text][\/toggle][toggle color=&#8221;Extra-Color-3&#8243; heading_tag=&#8221;h3&#8243; heading_tag_functionality=&#8221;change_html_tag&#8221; title=&#8221;Week of March 10, 2025&#8243;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<ul>\n<li>Added VISA gift card to rewards menu<\/li>\n<li>Improved Trip History display and visual points eligibility display<\/li>\n<li>Addressed auto-logout bug<\/li>\n<li>Improved trip log data retention when GPS data is lost<\/li>\n<\/ul>\n[\/vc_column_text][\/toggle][toggle color=&#8221;Extra-Color-3&#8243; heading_tag=&#8221;h3&#8243; heading_tag_functionality=&#8221;change_html_tag&#8221; title=&#8221;Week of March 3, 2025&#8243;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<ul>\n<li>Launched goDMV Commuter Competition Commuter and Employer leaderboards in app<\/li>\n<li>Updated Reload Account feature and improved communications about login errors<\/li>\n<\/ul>\n[\/vc_column_text][\/toggle][toggle color=&#8221;Extra-Color-3&#8243; heading_tag=&#8221;h3&#8243; heading_tag_functionality=&#8221;change_html_tag&#8221; title=&#8221;Week of February 24, 2025&#8243;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<ul>\n<li class=\"p1\">Added goDMV Commuter Competition logo and messaging<\/li>\n<li>Improved trip recognition and Trip History updates<\/li>\n<\/ul>\n[\/vc_column_text][\/toggle][toggle color=&#8221;Extra-Color-3&#8243; heading_tag=&#8221;h3&#8243; heading_tag_functionality=&#8221;change_html_tag&#8221; title=&#8221;Week of February 17, 2025&#8243;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<ul>\n<li>Released Android version of CommuterCash<\/li>\n<li><s>&#8220;How-to&#8221; instructional videos<\/s> (POSTPONED)<\/li>\n<\/ul>\n[\/vc_column_text][\/toggle][toggle color=&#8221;Extra-Color-3&#8243; heading_tag=&#8221;h3&#8243; heading_tag_functionality=&#8221;change_html_tag&#8221; title=&#8221;Week of February 10, 2025&#8243;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<ul>\n<li>Published CommuterCash v1.1.1 to the Apple App store, which includes the below features:\n<ul>\n<li>&#8220;Trip History&#8221; feature<\/li>\n<li>&#8220;Create Account&#8221; feature<\/li>\n<li>&#8220;Password Reset&#8221; feature<\/li>\n<li>&#8220;Edit Profile&#8221; shell feature (full feature forthcoming)<\/li>\n<li>Added confirmation screens before ending trips and submitting reward requests<\/li>\n<li>Updated emissions calculations for trip planning<\/li>\n<li>Stabilization updates<\/li>\n<li><s>Release Android version of CommuterCash<\/s> (POSTPONED to February 17)<\/li>\n<li><s>PayPal Integration<\/s> (POSTPONED)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n[\/vc_column_text][\/toggle][toggle color=&#8221;Extra-Color-3&#8243; heading_tag=&#8221;h3&#8243; heading_tag_functionality=&#8221;change_html_tag&#8221; title=&#8221;Week of January 6, 2025&#8243;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<ul>\n<li class=\"p1\">All incenTrip points balances for existing accounts transferred to CommuterCash<\/li>\n<\/ul>\n[\/vc_column_text][\/toggle][toggle color=&#8221;Extra-Color-3&#8243; heading_tag=&#8221;h3&#8243; heading_tag_functionality=&#8221;change_html_tag&#8221; title=&#8221;Week of December 30, 2024&#8243;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<ul>\n<li class=\"p1\">The Commuter Connections and MDOT Rewards Programs in incenTrip were retired.<\/li>\n<li>We encourage all active incenTrip participants to redeem their points by December 31, 2024, to avoid hitting the $600 annual rewards maximum in 2025.<\/li>\n<\/ul>\n[\/vc_column_text][\/toggle][\/toggles][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;#002c68&#8243; bg_image=&#8221;245&#8243; bg_position=&#8221;center center&#8221; background_image_loading=&#8221;default&#8221; 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